Sne ana Jonica

Review of Metropol Palace / Sheraton Sof...

I recommend that you do not give the card to take ...

I recommend that you do not give the card to take away the advance that they return at the end of the stay because they did not return my money to the card after a year, and a few colleagues told me that they had the same experience with Metropolis. And after a few calls and conversations with friendly staff, which was always confirmed by the fact that my money was not returned to the card, they did not solve the problem, and the last one sent me to bring me to my bank so that they can contact their bank, as if I were something to them, and not to me. It's not a very high amount, but it's about unbelievable unprofessionality!