My first time buying a new car and I was quite anx...

My first time buying a new car and I was quite anxious but Lisa was the best! She took all the time I needed, gave me very satisfactory numbers to begin with, and chatted with me while we waited. Very pleasant and cheerful lady! She even put off her lunch for more than a couple of hours which was delivered to her while I was in the office. I especially appreciated that NEITHER Lisa NOR the finance manager used any sort of four-square related misdirection, and were very clear about how much I was paying for the vehicle, how much it was out the door, how much interest was on top - which can't be said about a dealer a few lots down the road... I also had forgotten to get the privacy cargo cover for my car, and the porter delivered it to my house within the hour!

The only negatives to the entire car buying experience were: 1) it took so long to process the paperwork. We had worked out the details and such within 45 minutes or so, but finance, response from banks, signings, waiting take a long long time. Not really the dealer's fault; 2) My car came straight out of the storage lot and was very dusty. They did a quick wash job, but perhaps a bit too quick. A lot of dust left around the small gaps and spaces and there was some weird dry sap like residue on the roof that looked like big scratches that I didn't notice until I got home. Luckily, it all came off with some water and soap.

All in all a really outstanding first-new-car-bought experience.