The hotel - amazing. The ambiance - outstanding. ...

The hotel - amazing. The ambiance - outstanding. The staff - hit or miss! I was very disappointed as I left a pair of sunglasses behind in a restaurant. They were a gift and very expensive; however, when I went back to retrieve them, they were not there and no one seemed to know where they were. I even offered a reward. I would have thought the staff would be more honest. I am still really sad.