Not a happy buyer.

Not a happy buyer.
My boyfriend and I have been shopping for a honda accord in the gulf coast area since I gotten into a car accident. Needless to say Royal honda had the price within our budget. We have been e-mailing back and forth with Jared (internet sales). Since we have determined the price that we wanted we driven down to new orleans from mobile, al.
Our first impression was not so great. When we talk number jarred increased the price. I was LIVID because we drove 2 hours on a set price that we have agreed upon. He ended up lying to us. So I end up throwing a fit and leaving with my boyfriend. The general sales manager called us back up and told us that he was sorry about the miscommunication and guaranteed the price that we have wanted for the 2014 honda accord sports.
We decided since we have driven this far that its worth a shot. We signed the paper work and settled. There after, we talked to the finance manger about warranty. We decided to purchase extended warranty with some on the stop pressure. Anthony has promised us that he would mail us our extended warranty card and paper work over night.
Everything was done.
I drove home and realized that there was tick marks on my bottom bumper and addressed it to Jarred. He told us that its not possible because the car has went into detailing. Needless to say that I would have to drive down there for them to take a look at it before anything is done. Perhaps they could of helped out and asked one of the honda dealership in mobile to take a look and if something needs to be done then i would be more than willing to drive down to New Orleans. But no nothing was done.
And BTW there is still manufacture red tape on my car. So its proof that the people that detailed my car did not look at my car so throughly.

ON top of that note my warranty paper has not yet arrived. Its been 1 month. and countless phone calls. Anthony is either busy or not working. I ask the lady that answers the phone to see if she can leave a message for me and she told me that "I can but I don't know if he will call you". THEN WHAT IS THE POINT OF ME LEAVING A MESSAGE?! its been this long and I can not get Royal honda to cooperate with me. She won't even transfer me to the general manager.
At this point I am pissed I paid good money and purchase extended warranty on my car and royal honda does not care.
THEY DO NOT CARE ABOUT THEIR CUSTOMERS! I REFUSE TO RECOMMEND THIS PLACE AND GOD PRAISE THAT THIS PLACE RUNS OUT OF BUSINESS. MY FAMILY AND FRIENDS WILL NEVER PURCHASE FROM ROYAL HONDA. HORRIBLE CUSTOMER SERVICE.