Arrived to celebrate 11th year Anniversary. Saw pr...

Arrived to celebrate 11th year Anniversary. Saw property online and looked very nice, recent reviews were very favorable. Arrived and the lobby looked amazing, just like on the website. That's where it ended. They first at the desk put these ridiculous wristbands (as if you were entering a club) which you used to enter your room instead of the regular door cards. You have to akwardly torque you wrist against the wristband reader on the door to gain access. As the bellman escorted us to our room the brick walkway looks as if it hadn't been powerwashed in quite some time. The grounds looked as though they're not maintained regularly. Our room was on the 7th floor as we approached our room there was a swarm of Bee's, not aggressive just a nuisance, there is a sectselections. wall opposite the walkway that's exposed (broken away) where the Bee's are nesting. Walkway full of dead Bee's in the mornings. Shima restaurant was good, so is the breakfast, not impressed with the resorts other dining choices. Getting full compliment of towels daily for the room is a challenge, haven't had two of each since first night (2 washcloths, 2 hand towels, 2 bath towels).
Room was actually descent, staff was very friendly but property has been severely neglected. First resort I've been to where I wanted to spend more time away from the resort than enjoying the amenities. Had no desire to check the Spa selections. I never write reviews but had to. This was too much to overlook.