Sutherland Global Services, Windsor ON

This place is truly dreadful. They hold you to such unrealistic standards and then are surprised when agents are completely drained at the end of the day. The management themselves are imbeciles, they yell at agents to get sales while 90% of customers calling in have no interest whatsoever in getting DirecTV. There are people constantly coming in and out of the department doors. The turnover rate is extremely high. Ultimately, the management wants you to quit so they can try to steal some of your commission that you worked so hard for. It's revolting.