This agency has been uncivilized and unprofessiona...

This agency has been uncivilized and unprofessional for years. I experienced one long-time representative acting snotty right in front of the client after giving horrible directions.
What a strange standard response in defense to the bad reviews here. How many anonymous individuals is the Donna Baldwin agency going to claim are randomly taking the time out to post reviews that express negative experiences? Is it possibly a case of small town low level rude talent agency slander?
Additionally, a n established voice-over artist recreates their demo's every three to six months as their voice and resume are constantly altering due to age and actually working. This agency has the audacity to post voice-over demo's that are over twenty years old! ABSOLUTELY unheard of.
I know - you have no idea who I am and you have never worked with my person before. Perhaps some mind exercises may be of some assustance in the golden years of this agency & it's staff members...