We ordered a lift chair from here, due to my needi...

We ordered a lift chair from here, due to my needing 2 knee replacements. Because the color I wanted would have taken 8 weeks to arrive, I went with the fast-ship color. What a joke. Not only does nobody return your phone call from this place, the chair should have been ordered 2 weeks before Thanksgiving. I was then told the chair would finally be in on Dec. 21st, 6 weeks AFTER the order was placed. Guess what? No chair on the 21st and no call from Progressive. They are super attentive PRIOR to you placing your order, but afterward, forget it! Use another company. If I could cancel my order and go with another service provider I would. This is wholly and completely unacceptable customer service. At this rate, I won t see the chair until after the new year. I could have had the color I wanted for the amount of time it has taken, meanwhile, my knees pay the real price.