What I thought to be a great sale experience turn...

What I thought to be a great sale experience turned out to be an Nightmare when my salesman James Mastrogiovanni turned out to have the worst customer service I have ever experienced I guess since he got his commission he didn t care to stand by the deal he made. I spoke to him about a bill I received from VW credit for a lease return which I was assured I would not receive any bill for . I asked him and the sale manger repeatedly and they both told me don t worry about it. I was naive and I believe they would stick to the deal we shook hands on. after serval phone calls and text messages James said sorry We can t do anything else for you. Which is so frustrating because this was not our agreement. I did call VW corp and explain my experience with this dealership since this is my 3rd VW and I am a loyal customer they were able to write it off . No thanks to James or this dealership . I will not be using this dealership again I will gladly take my business to an other VW dealership I will recommend you to skip this dealership and go somewhere where they appreciate the customer and stand by the deal they make !