Came up here for my friend's birthday. Made the 3 ...

Came up here for my friend's birthday. Made the 3 hour drive up from Mesa. We arrived at 9 when the park was supposed to open and come to find out they didn't have power, however the lifts were running and the electricity was on in the resort??? Anyway my friend has cancer and it was his birthday. We waited till noon and they began to sell lift tickets however by that time my friend didn't have the energy to snowboard due to having cancer! ... I told this to guest services and they refused to give us any help such as use his free birthday pass on a different day.. nothing... this place is horrible, heartless, and money hungry.