Dirty room, swapped me rooms to a downgraded room ...

Dirty room, swapped me rooms to a downgraded room with 1 bed instead of 2 , and didn't seem to care. Wood peeling off cabinets , dirty bathtub full of hairs and a dirty soc of all things , one of those nasty ones worn for days in the bedding ... new room the beds also broken and I go right through it ,it's defintely a older bed , ( I used to sell mattresses for a living years ago) and the springs are all broken. I go right through it and I was 180lbs