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Sherard Blanden

3 years ago

We would give 0 stars if offered... Everything sta...

We would give 0 stars if offered... Everything started off ok, however that was very short lived! We check in go to the water park as we wait on our room to get ready, We have 4 children with us so upon entering the water park they measure the younger children and put brackets on and explain they do that so they don t have to keep getting measured for each ride! Seems ok.... WRONG.... My son was harassed for 2 days by guard after guard and even the water park manager! For every 4 times he would go on his favorite slide he would be measured 5 times! Even with the bracket! It would be fine with one guard and not the next! After going through this for a couple of hours I ask the lady in the front and she said he is fine to go on everything! Well that was a lie, after running up and down the stairs a few more times we were tired of it and left for the night only for a night full of tears and questions about why are they picking on me dad? Why don t they like me? why do they let the kids smaller than me go but they said I was too little?
This continued the second day for a few hours.... ok to ride ok to ride switch guards not ok to ride ok to ride... finally we are approached by the Park manager he sees the bracket and makes him measure yet again!!! He says his height is fine and he would let the guards know he is fine.... right after that we go back up to the slide for him to get turned down again at this point we packed up and left!!!! This place is a joke! On top of this when the room was ready the pillows on the bunk bed were stained up, had to get different towels due to what appeared to be blood stains on one and a wash cloth that was wet and dirty as if it had been used refolded and put back on the cabinet! Never Again... we planned this weekend out to get the kids a break since they start school in a few weeks and have been locked in the house since March thinking it would help but to only find out it hurt them more!!!

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