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Maria Somersle

3 years ago

Although this is a beautiful property, my husband ...

Although this is a beautiful property, my husband and I were treated very poorly. We chose to stay here for our 27th wedding anniversary but was very disappointed when we discovered that our room had no heat after having already unpacked and ready for bed. After several intrusive visits from maintenance, we had to pack up again, go through the main lobby in our pajamas and move to another room. It very inconvenient and rather embarrassing and really interfered with our quality time. The resort was pretty unapologetic and we were not offered any type of discount or future stay. Very disappointed in the way were treated and will not be returning.

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