I m disappointed with the level of service that I ...

I m disappointed with the level of service that I received. I dropped my car off at my scheduled appointment time of 7:30 am. The service representative informed me that the automobile technicians are running late due to the storm. I understood this. Shortly after leaving he contacted me stating that my fuel pump was recalled and that he could have it replaced and my vehicle will be ready for pick up at 2:00 pm. I agreed to have the service done.
I arrived at 1:00 pm to check the status of my vehicle I was informed that the vehicle will be ready at 2:00 pm. Upon delivering my vehicle I was informed that the fuel pump wasn t replaced because the dealership didn t have the correct part. My frustration is that the vehicle was dropped of at 7:30 am, I should have been notified that the part wasn t in the shop prior to 2:00 pm. My regular maintenance should have been completed in a timely manner. Furthermore my dashboard was hanging not
re- assembled correctly. There weren t any paper mats/ covers in the vehicle. Therefore I I m almost certain that there weren t any safety precautions used while performing the routine maintenance on my vehicle.