A gorgeous hotel, yet the front desk misrepresente...

A gorgeous hotel, yet the front desk misrepresented about a small charge and the manager obviously doesn't believe that the customer is always right. Everyone short of the manager was polite, courteous and friendly. I truly loved the hotel otherwise, but be prepared for a 4 PM check-in, no exceptions that I'm aware of, but an offer of a $20 shower near the pool if you cannot wait for your room. $42 for parking, $28 "hotel fee"...hmmm, so what's the room charge for if you have to pay another random fee? I don't know about you, but I HATE being nickeled and dimed. I guess it's like a baggage fee on a plane, or dealer prep when you buy a car? On a positive note, the room was beautifully appointed and quite comfortable. The bathroom was spotless but tiny. I'm only 5'6" and my knees when pooping were touching the wall in front of me. I practically had to stand in the corridor to pee. Very comfy and cozy bed, great TV, but hotel mgmt, treat your customers fairly and honestly.