alysa wheeler

Review of Barnes & Noble, Inc.

DO NOT ORDER ONLINE! They do not process the book...

DO NOT ORDER ONLINE! They do not process the book orders in house, they send it off to a third party company that doesn't have ANY customer service, and to contact you have to email and wait 24-48 hours for a response. If you call B&N they will tell you to email them. I tried to cancel an order, with in 24 hours of purchase and this is when I ran into a serious problem with the whole shipping, company and emails...