Chris Savva

Review of David Jones

Awful Bridal Registry experience. We expected the ...

Awful Bridal Registry experience. We expected the staff to reflect the special occasion with at least politeness and to try to make us feel welcome and special. Instead, they seemed to me to be burdened by us coming to their office or calling them. The website didn t allow us to view live updates or to manage our own registry the way Peter s of Kensington does. The website failed at a critical moment and only offered 5 gifts whereas we selected over 50 items for our guests to choose from which took a long time for us to put together. After notifying DJ we realised they were already aware of it but we hadn t heard from them to tell us so we could inform our guests. As a result we only received 8 gifts from our registry and when they arrived only half were wrapped. We are extremely disappointed and will be taking things further. I would recommend anyone considering a Bridal Registry here to think again.