Overall the hotel was great and the restaurants re...

Overall the hotel was great and the restaurants reasonable for a high end restaurant. However, at midnight on the second night of our four night stay the ceiling caved in the the bathroom. We had to stay up while men came to fix in our pj's which took about an hour. Then the very next day the new tile started to cave in AGAIN! The sent someone to our room to fix it again and meanwhile, we were never offered so much as an apology for our troubles. So that is what significantly lowered the score of the stay.