J

Josipa Haller

4 years ago

Pros:

Pros:
- Friendly and helpful staff
- Nice sea view out of the rooms

Cons (and the reason for the one star rating):

Cleanliness/Facilities of the room:
- we got welcomed by a cockroach in our room. Cockroaches are kind of normal in warm countries but our room was at the last floor (If they manage to walk all the way up, I don t want to know how many of his friends live on the lower floors)
- the whole hotel is equipped with tiles in the floor (as easier to clean). There is no carpet in the room and no house shoes provided. Our feet got constantly cold so we had to walk in street shoes inside the room (Yak) :|.
- poor cleaning standard > mold in the corners of the shower + stains on the fabric of the additional bed (where my 3 year old daughter slept)
- towels heavily smell of detergent/chemicals > I did not use them on the skin of my 10 month old son
- Isolation of the corridor at the last floor is horrible or better said: not existing and there is no aircon or fan in the corridor > you literally get all sweat once walking from the room to the lift.

Pool:
- The pool is tiny. For the price we paid per night = 350 I expected something more.

Mini Club:
- This room is tiny (around 10 m2). It is super poor equipped with 5-8 toys. Some of the parts are already loose and some toys were very dirty

Restaurant/ Food
- The acoustics in the restaurant is insane (way too loud = nightmare)
- Menu at the breakfast said homemade bread > the reality was two slices of yesterday s old and cheap bread and two buns (homemade?! come on!!)
- My daughter refused to eat the children s food which was pasta. After I tried, I understood why. She survived on cookies which I luckily had with me. Her meal was cold when arrived and the quality was bad and it tasted all but not fresh
- the rest of the food > they try hard to make it appear fancy but the ingredients are not fresh, partly frozen, partly I guess ready made cantine type of food
- charging this amount of money per night, I would get ashamed to serve this type of food to my guests. I assume that the total costs of the lunch or dinner per person is somewhere between 4-6 . I remember the food in my university cantin was better than this.
- the juice for breakfast is a kind of water-sugar-concentrate mix
>> Ok so here to the owner(s) of the Lindbergh Group: Stay away from children with this type and quality of food or in other words: Don t feed other people s children with food you would not even imagine to give your own kids!!!!

I thought that this type of cost cutting, leveraging profit type of hotels did not exist anymore but Nautilus is the proof that they still do. If that is the overall strategy of the Lindbergh group than I just stay away from all their hotels in future.

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