Im very disappointed with quickmobilefix I purchas...

Im very disappointed with quickmobilefix I purchased my 2 daughters a phone each for Christmas the delivery took a while and when they arrived they looked perfect but after my daughters opened them we found one worked perfectly but the other one the no sim message was on wouldn't accept sim the home button feels dodgy and the battery health 80% but runs out after a little while. I've been trying to get bk in touch with them and still waiting for this 2nd email with details of returns I'm not getting much feedback from them as I've a very sad and upset child for them spoiling her Christmas I would not be recommending this company to anyone