I was so excited to visit this branch of Ribbiz be...

I was so excited to visit this branch of Ribbiz because the first one had such excellent food and service. But boy was I in for a surprise. Firstly, the wait was tremendously long, what I got was nowhere near what I read on the menu, it was almost inedible. Then as icing on the cake I found a rolled up piece of napkin in my drink and struggled back and forth with having it taken off the bill. I understand that newer places will have issues, but this seemed like way too much for a first visit.