Vivint is a good system it is easy to understand a...

Vivint is a good system it is easy to understand and if you have questions that need answering just call them and a very polite and professional representative will do everything possible to make you feel even more safe and secure. I have been a Vivint customer since 2012 the equipment was installed free we have the home security system & monitoring which includes 24 X 7 X 365 monitoring, 1 touch panel, 3 window/door sensors, an indoor camera, 1 smoke detector, 1 motion sensor, 1 Vivint yard sign. This system gives us a sense of being safe and secure.
I only have one complaint I understand from a representative that came to my home yesterday 4/21/16 asking me how I liked the system I said we love it he then asked me if Vivint has given me the upgraded touch panel I said no I have talked to a Vivint representative by phone about 3 times in the past couple of months and they did not mention this to me he told me since I have been a Vivint customer since 2012 they should have mentioned this and upgraded my system at no charge, so now I have to call Vivint and ask why they have not done this.