jeff harvan

Review of Passport BMW

I contacted Passport BMW regarding a 2016 M3 I saw...

I contacted Passport BMW regarding a 2016 M3 I saw for sale on Car Gurus. I was connected to Milos P. Over the phone who was very helpful and informative from the start. I made an appointment with Milos to come and see the car the following Day. He did not continue to call me and simply sent an email regarding our scheduled meeting. Out of courtesy I Immediatly emailed him back the next day to reschedule for Monday on a agreed upon time. Before arriving i received a nice email asking about my weekend and stating the car was ready for me to see whenever I get there. Within 5 minutes of arriving to Passport is was greeted by Milos and we took the car for a drive. After the test drive (the part no one likes) I decided to go to his office to talk a bit more about the car. Never did I feel pressure to buy or even talk more about it, the entire process was stress free and casual. He introduced me to the sales manager Ian who used the car for the last two years at the dealership and Ian told me all about the history of the car. Without even asking they offered me an additional discount on the car even before I said I wasn t ready to make the final decision. We spoke some more and before leaving, I was offered to take the car Home for the night to try it out further. Let s just say once I got that car Home, the deal was done. I did not want to give it back. Went back the next day and finalized the sale. I have not bought many cars over the years but I have to say this was very easy and stress free. The price was the best and the service was top notch. Everyone I met at the dealership from the sales team (Milos) finance (William) to the service manager even the billing ladies were so pleasant and just seemed to enjoy their job. Best of all NO ONE tried to sell me on ANY sort of add on plan. I would definitely recommend Passport BMW to anyone looking to buy a new or used BMW and ask for Milos you won t be disappointed.