Extremely mixed feelings about the place.

Extremely mixed feelings about the place.
A. The property and rooms are superb.
B. The service staff individually are good.
C. The food, if specific instructions are given come well made.
D. The open spaces are superb
But:
A. The staff seem under trained. Simple cardinal mistakes during check-in (gave keys for an occupied room!)
B. Housekeeping never cleans under the bed!
C. No social Distancing or uniform mask use by guests or staff
D. Crowded breakfast settings (buffet!)
E. The parking is an open field full of rocks, unlit.
F. Default setting of the kitchen is - super spicy, you have to specify that spice must be (?) (Penne Arabita, spicy by Indian standards?)
Summary, the place could be amazing, ends up building expectations and being ordinary, good but ordinary.