Ron Lucas

Review of North Atlanta Urgent Care

Unable to get my Covid test completed, did not hav...

Unable to get my Covid test completed, did not have my information which was partly my fault, but complaint is staff did not seem anxious to resolve the issue, defensive that they did anything wrong. In their defense, this is a stressful time for us all and I am sure they are under much pressure. Some process improvements could be made, needs to be easier flow. But eventually resolved....