Cody Pettrow

Review of Reno Hilton

Employeee kicked us off the elevator for being par...

Employeee kicked us off the elevator for being part of a convention. He was rude and did not give an explanation -- he was uneccessarily forceful and said "you, you, and you.. get off now and wait in line downstairs. Get out." Convention guests ( we are staying Thursday to Monday mind you) are now being kicked off the elevator -- here's the problem -- regular guests are not being treated the same way. We rid with a group of non-convention guests who were allowed to ride the elevator up. There are 6 elevators that are available to our floor... 3 are actually in service . Shameful solution -- get someone who has tact to coordinate the elevator situation. I encourage others to share their experience.