Worst place I've ever stayed .. as much as I paid ...

Worst place I've ever stayed .. as much as I paid you would think there would be free breakfast or a room with heat that worked right.. They also wrongfully charged my bank card 200$ the day after i checked out and when i called to ask why my card was charged this amount the executive housekeeper told me it was because there were signes of smoking in the room. I asked him what that would be and he told me that there was a ashtray in the trashcan (that was in my luggage and i threw away that morning it was used pn the trip to tennessee from ohio so it was dirty but never used in the room or hotel.),and a empty pack of ciggaretts that was on the trashcan also.. no fresh ashes, no smoke smell, no indication at all that anyone was smoking in that room! I mean if it is a non smoking hotel than if someone smoked in the room you would clearly smell smoke in the hallway on the 4th floor.. The guests on the 4th floor never complained of any smoke smell or signs of smoking.. It clearly seems to me as if There just trying to find anything and everything they can to wrongfully accuse and charge credit cards. There was a huge gap under the air conditioning unit where freezing cold air from outside was just blowing in so I had to stuff pillows all around the unit so my 5 year old , me, and my man didn't freeze . The heating sucked it would kick on and off at the wrong times leaving it way too hot or freezing cold .. no fridge .. no trash bags in the trash cans.. no help bringing luggage inside or to your rooms and the blankets were so thin it was just a sheet pretty much.. .. horrible place to stay would not recommend this hotel to anyone and I am going to fight this charge on my card because there was absolutely no one smoking in the room at all.. I want my 200$ put back in my bank account and I'm not giving up until justice is done and this hotel is exposed for the way they run this place....