I ordered a phone for my son's birthday and i aske...

I ordered a phone for my son's birthday and i asked if the process could be speeded up, was told no. So i chased on a daily basis, still no phone. Passed the expected delivery date and still no phone, cannot get through on the phone constantly engaged, no one bothers to reply to emails promptly, was once told i would get a call back ... that was over a week ago ... guess what NO CALL !!!!!!!!!!! im out of pocket and i have an upset son. This company simply does not care, all they want is your money ... i now expect that as i have made my thoughts known, i wont get my money back as there will be more rubbish excuses ... well take note Quick Fix ... i WILL take legal action.... UPDATE 5/7/18 ... EMAIL FROM SOMEONE AT QFM CALLED RAZAUL STATING THAT MY ORDER HAS JUST BEEN CANCELLED AND I WILL HAVE TO WAIT 10 - 14 WORKING DAYS FOR MY MONEY ..... GUESS WHAT QFM .... LEGAL ACTION COMMENCES TOMORROW AND IM NOW GOING TO BBCS WATCHDOG, THE PAPERS, THE POLICE, TRADING STANDARDS AND IM GOING TO COME DOWN TO ESSEX AND PROTEST OUTSIDE YOUR COMPANY AND CAUSE AS MUCH HASSLE FOR YOU AS I CAN ........ YOU WANT TO PLAY HARDBALL ..... BRING IT ON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

UPDATE ..... 5/7/18 21.06 ....QFM HAVE FAILED TO REFUND MY MONIES .... I HAVE NOW PROCESSED A CLAIM IN THE COUNTY COURT ..... BBC WATCHDOG NOW INVOLVED, I HAVE ALSO INFORMED THE POLICE, QFM ..... WATCH THIS SPACE .... I WILL TAKE THIS ALLTHE WAY !!!

10/7/18 LEFT A MESSAGE BY THE SUPPOSED CUSTOMER SERVICE MANAGER PROMISING TO REFUND ME ..... YAWN YAWN YAWN ..... ANOTHER FIB!! ANYWAY SO QMF .... I HAVE REPORTED THIS TO THE BANK OF SCOTLAND AND THEY IN TURN HAVE CONTACED VISA ...... I HAVE ALSO ISSUED COURT PROCEEDINGS AGAINST QFM AND THEY SHOULD BE DELIVERED TO YOU ANY DAY NOW .... IM NOT GOING AWAY .........