I purchased an iPhone X online on Monday 10th June...

I purchased an iPhone X online on Monday 10th June. It is still not here and has not even been dispatched, although they promise dispatch with next day delivery within a 7 day timeframe.

When I requested a refund they advised me it would take 3-4 days to approve and a further 28 days to process, which I find unacceptable! I'm obviously without a phone so cannot wait over a month for a refund.

All communication with them has been repetitive yet un-informative and just damn rude. I expect better when making such a high value purchase and would advise everyone AGAINST using this company unless you want to be blatantly scammed and ripped off.