A B

Review of Nh Hoteles - Laguna Palace

The structure is certainly of a good standard but ...

The structure is certainly of a good standard but I believe that more attention should be given to all aspects, even the most basic. Despite having booked a room for two people, we did not find enough towels: there was only one shower towel and one face towel. The bidet was missing to complete at least the necessities of one person and totally the one for the other and also the shower mat was not even put on. Also the air conditioning was too noisy, it was like being in an airplane turbine so much that we had to turn it off. The room was spacious and clean. The breakfast was satisfying and plentiful with all kinds of sweet and savory offerings.