The application procedure was horribly managed and...

The application procedure was horribly managed and the management was very unhelpful. I, having been exempted from the entrance test, gave an interview only to receive an email saying my SAT scores weren't good enough. If they weren't good enough then WHY was I exempted from the test and WHY was I shortlisted for an interview? Really slow responses to concerns and queries and ZERO professionalism. I'd give it zero stars if it was possible.
This isn't just some bitter hate review, I was genuinely frustrated during the application and interview process since I live overseas. I get that they have an AMAZING reputation, but at least TRY to deliver to the name!