Cody

Review of Hilton La Jolla Torrey Pines

The hotel was okay overall. Nothing special for th...

The hotel was okay overall. Nothing special for the price. Our original room had toilet problems. It wouldn't flush properly. Even after 2 maintenance guys and management looking at it, they couldn't fix it. They still didn't offer me a new room. They said to check back with them the next day so they can have someone else look at it. At this point, they should have just moved me to a new room because if I had to take a dump between that evening and 12pm the next day, then I'd have to use the bathroom in the lobby. Well that's inconvenient when you're on the 4th floor! It took over 2 hours of our time dealing with this back and forth nonsense before I had to ask a third person the next day for a new room. They finally obliged. No discount on the room or anything offered for my inconvenience. Besides that, the rooms are funky and isn't worth the price we paid. Needless to say, we won't be staying here again. I give it 2 stars because the attendant at the pool area and our waiter at the restaurant were very nice.