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Martin G Kelly

4 years ago

Sorry guys, I am not one for writing negative revi...

Sorry guys, I am not one for writing negative reviews. But decided to write this not so positive review in the hope someone of the City North Hotel management might see my review. I believe a few small changes would make a huge difference. But before I start, I must say that the food and bedroom were of 5 star standard. Now for the not so good review. I found the lobby a bit chilly. There were glasses and teacups left on the tables in the lobby with no sign of anyone clearing the tables even though these tables were in full view of the check in desk. While getting a plate for breakfast, I had to take the forth plate down as the top three plates were not properly cleaned. I had to go looking for tea and coffee for breakfast. And finally, I got the feeling that some of the staff, (not all) were really not happy in their jobs, and this showed. I think a smile or hello would not go astray. Sorry guys, but at the moment, I don't think I will be revisiting CityNorth Hotel anytime soon.

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