Our stay at Villa Mangiacane was really special. T...

Our stay at Villa Mangiacane was really special. The customer service was excellent. We felt like pampered guests throughout our stay. We asked for our complimentary bottle of wine on arrival, and the sommelier Angelo brought it to us and explained its origin. We enjoyed the beautiful view of the Tuscan countryside for a luxurious terrace upon our arrival while drinking the wine.

Our room was luxurious. We stayed in a Two-Bedroom Terrace Suite. The room had two floors, and it was a bit inconvenient to go up and down the stairs to pack. But the decor was really beautiful. Water and a mini fridge was provided. A toddler crib was provided for our daughter to sleep in, and our bed was very comfortable. The building itself had a huge shared terrace on every level, and a powder room in the hallway in case we didn't want to have to travel all the way up the stairs in our room to find a bathroom.

We took part in the offered wine tasting during our stay, and saw Angelo again. He took us for a tour around the property and talked to us about how they grow their wine grapes and their olives on the property, and how different sorts of wines are prepared. We brought our three year old with us on the tour, and he rolled through her distractions very well. The wine and food was delicious and we came away from the wine tasting feeling that we understood better what we were drinking. Angelo was obviously very experienced in customer service, but we were surprised to find out that he'd only been working at the property for a few days. Most of the staff had only just started working, and it seems that the staff at this hotel is seasonal. Even so, they were very professional and accommodating.

We spent a lot of our stay walking around the grounds and they are spectacular. The gardens and vineyards are well maintained an beautiful. The estate is up on a hill with wonderful views from all sides of Tuscan countryside. You can even see Florence in the distance. The interior of the buildings are beautifully decorated and the frescos attributed to Michelangelo on the walls are beautiful.

Breakfast was included in our stay, and it was delicious. Fresh fruit, pastries, cheese, salmon, yogurt, bread, juice and of course all kinds of coffee, just to name a few things.

Overall our stay was an excellent slice of luxury in our trip, and just the right taste of Tuscan countryside we were looking for.