Melanie Kelly

Review of Young Subaru Co.

This is for the service department, not parts. My...

This is for the service department, not parts. My car had a recall for the passenger airbag. I took it in 2/19/18. A day after I got it back, the temp dropped and I could get no heat in my car. My hours were 6-6 and couldn't take my car back in, it was very cold that week, around the 20's, and I was freezing!! My first day off, took car to regular mechanic, found out the cable behind the glove box, where the airbag was replaced, had the connection broken. That's why I was freezing and had no heat. There are many of these recalls, I hope this doesn't happen to lots of people. They need a checklist or a test before they give the car back. They sure dropped the ball on mine, or someone didn't want to own up to what they did!