airbnb mentioned instant booking on their website ...

airbnb mentioned instant booking on their website for a vacation rental near Disneyland and I tried that, I put my credit card info , the website said, temporary out of order, then put my paypal id, website said I need to verify through email , what the heck I do not know, I called their customer service, nobody responded, just music, this is just NONSENSE, PURE BS, NO CUSTOMER SERVICE, WILL NEVER USE THEM AGAIN , THEY ARE JUST PURE NONSENSE !