I tried to book a trip for my wife, infant son and...

I tried to book a trip for my wife, infant son and myself so I put that info into the search only to end up booking a place that did not allow children. The place we booked showed up when we said we had two adults and a child so why would we be told children are not allowed. Airbnb and the host refused to refund us despite the false advertising. Do not use airbnb, there are much better options where the company cares about their customers.