To be what is considered a high end hotel we were ...

To be what is considered a high end hotel we were very disappointed! We payed a very high price for a room there for the weekend to spend our honeymoon. The staff was nice, the room was nice. But first off there was a mix up on our credit card which caused problems . Then the entire time we were there housekeeping never came once. We finally had to call and ask if we could have clean towel sets. Then when they brought it , we only got towels, no wash cloths or hand towels. Also the refrigerator in our room never got cold. Oh yes let's not forget the fire alarm sounding off and us having to evacuate the hotel at 11:30 pm on our wedding night! All due to a faulty elevator NOT a fire! We were just very disappointed, it was suppose to be a special time which is one of the reasons we choose the Westin. But we regret it now.