It was my first time purchasing a car-- and was ve...

It was my first time purchasing a car-- and was very excited to say the least. I wanted a particular car (Ford Escape SEL) and it happened this dealer had exactly what I wanted. I had made an appt on a Saturday to go look at the car at 3:30 PM. I test drove the car and really liked it. I decided that it was the one I wanted. They did not budge on price (even though there were damages to the bumper), but lived with it because I got a decent price for my trade-in. By the time paperwork was signed the dealership was closing. The finance guy, Nate, didn't really take the time to explain anything to me. So as a first time car buyer I was trusting he was telling me what I needed to know per our agreements. I went to get my stuff out of my vehicle and everyone was gone and the lot was dark. When I turned on my new car- the check engine light popped on which was not on before. Turns out, everyone was gone and I was at the lot by myself. It called the next day and they gave me rental. It took about a week to get my car back.

About a week or so later I received a post card saying I missed the title and paperwork being delivered to my house and needed to pick it up at the post office. Turns out the post office did not hold my paperwork from Weber and sent it back. The paperwork was lost for a MONTH and I spent endless time calling Weber checking up- because no one would call me.

So now, I am finally able to pay my sales tax on my car. I realized the total of my purchase owed to the dealer looked incorrect.I called today to get it cleared up and apparently I was signed up for an insurance policy on my loan and tire/wheel protection. Yes- these sound like great things to have, but no one ever went over the costs and benefits with me when I was purchasing my car.

VERY DISAPPOINTED. This was supposed to be an exciting experience-- and turned out to be the complete opposite.