Not what I expected. Service was terrible. I got l...

Not what I expected. Service was terrible. I got locked out of my room took two hours to get the door opened. Security came in my room even when per the covid rules he was advised to wait at the door. Someone else came in my room maybe house keeping but the didn't clean. I notice that things were moved but nothing was missing. The hotel is very large with no map so I go lost about twice. My friends rooms were moved but I wasn't and we were quite a distance away. Terrible experience. The room was large but very basic for a suite. No balcony. Waste of $1000. Also the manager was rude and dismissive.