This was my first time booked the Sofitel Hotels &...

This was my first time booked the Sofitel Hotels & resorts at Sentosa.

We check in around 1.45-2.00pm the king bed for the room was not provided the king bed when request upon booking with family & one kids.

Upon checking the hotel staff told me that they do not have king bed where they confirmed my booking was come with king's bed & the lady staff told me no gap in between the two single bed joining. we are curious why they isn't any gap if both single bed join together.... imagine my kids was in between the bed of the center & difficult to sleep & not comfortable. we request close to lobby or close to hotel front desk check in counter & noticed that when she told me not far & yet we walk rather far away from the hotel front desk & with my kids that rather inconvenience cause to us.

I hope the hotels can reserve the king bed when guest booked at the hotel especial we have children come along sharing one big king bed which is much more space for 3 of us.

overall hotel are quiet ambient & the children play room for 2 hours per day for kid rather far away at the other corner end but lucky hotel provide the in house transport for us to bring our kid for in house guest at Garden @ the restaurant from our hotel lobby.

I will to book again next time if they is still got vacancy for Accor hotel members.

Cheers !