We stayed 3 nights at this resort recently and I c...

We stayed 3 nights at this resort recently and I can tell you I would not return! Let me first say that I am not a big Disney fan but my family is so I booked this resort for 3 nights to begin our Hawaii vacation. It is located in a very nice area and has a beautiful beach and a convenient shopping area directly across the street. The rooms are small and the prices are exorbitant, even for the island! The service is not great and the resort is extremely crowded, especially at the pools! We payed about $3k for 3 nights in a standard room and the TV didn't even work the entire time we were there. We had dinner at the buffet restaurant the first night and it was terrible and also very expensive. For the kind of money you are paying at this resort you could stay at the Four Seasons and you would get great service, which is totally lacking at the Aulani. They even charged us an extra $100 a night for the room when they found out we had 4 people staying (our two daughters, one age 10 and the other 20) in our room with two double beds. I will say that the restaurant that serves fried fish by the pool was pretty good and the luau, which was also very expensive, was quite entertaining and well done.

It always amazes me how Disney can put out a sub-standard product, pack it with people, serve average food and the masses still come. I suggest everyone buy Disney stock because they are masters at making money! It is a shame because they really could provide a personalized, luxury experience for the kind of money they are charging. Aulani could be world class resort but instead they cram as many people as they can into a relatively small property and nickel and dime you for everything and they get away with it. If we do return to Oahu we will not be staying at this resort again!