Senait HabteReview ofCinnabon
Danielle the shift lead is rude and unable to spea...
Danielle the shift lead is rude and unable to speak clearly and effectively. After waiting 15 mins in line i orderes 2 traditional cinnabons. I was rudely told we only have 1 and u can order minibons. When i looked at the mjni one they were ripped and only 1 was.fullsize the rest had been picked apart. I asked her to give me the 1.5 minibons and just.charge me for the full sized one instead of paying full price for 2 minibo s that were not the correct size. Danielle's inability to problem solve was evident as she stated well no we can't do that they are each 3.99 and I expressed I understood that but because they were ripped apart and she didn't have any others could she not make it work. She waa.clearly confused. I finally gave up trying to explain and bought the last cold lonely roll for my mother and left. It was embarrassing to say the least to see someone so confused as how to provide courtesy and a solid customer experience.

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