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Michael Treter

4 years ago

I expected Aloft to be similar to a Marriott, but ...

I expected Aloft to be similar to a Marriott, but I was disappointed to find it did not meet my expectations. The towels are scratchy, my room smells funny, the mattress has a pad on it that wrinkles during the night, the ports for connecting a computer to the TV don't work, and breakfast is not included. The walls are also quite thin and sound passes easily from room to room and through floors and ceilings. But, the staff has been helpful and pleasant, if unable to resolve my issues.

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