Andrea Muccino

Review of The Inn at Palmetto Bluff, A M...

I'm actually sad to write this review because whe...

I'm actually sad to write this review because when I first arrived at Palmetto Bluff I thought the grounds of this hotel were so beautiful I would want to come back over and over again.

At first glance It seemed worthy of the 5 star reviews I had read online as well as the hefty price tag we were paying for our deluxe waterfront cottage. However after staying here for a week I quickly learned the service and housekeeping services here are far below any other 5star place I have stayed. Housekeeping barely cleaned the room and it was extreamly hard to get the normal things you get at a hotel like bottles of water and towels. I continuously had to call for them to bring the bare necessities. By the fourth day they still haven't changed my bar of soap! This place is nearly $500 a night and I'm begging for towels and using an old crusty nub of soap??! One day they didn't come at all and the days they came they didn't even change our my coffee cup, the just flipped it over and thought I wouldn't notice.

This place is ridiculously expensive and nickel and dimes it's guests, from hidden resort fees to valet fees and anything else they can find to charge you for they will. The worst part was the food is really horrible at the resort as well, I'm a vegetarian and that left me with little to no options. You can barely get an omelet and some toast for under $60 and you pay $8 for a glass of frozen orange juice. We knew this place wasn't going to be cheap and had the food been good I would have happily paid the price but every meal we had was worse then the last.

Finally, Anyone who stays here should be warned It takes Forever to just get out of the resort, so leaving to get food is an option but you have to walk 15 minutes from your cottage to the valet and then it's a 15 minutes drive out of the 20,000 acre property so it's not quick.

I will say the cottage itself was very pretty and the lagoon and the grounds really are spectacular, I can only imagine how pretty it is here in the spring unfortunately I will never ever come back.

The trip ended with my husband and I both getting the flu, probably from the germs in the cottage that never gets cleaned, and eating yogurt and peanut butter and jelly sandwiches from our mini fridge bc it seriously was better then the room service menu.