Service was top notch. Good food and drinks at the...

Service was top notch. Good food and drinks at the bar. Concierge was very helpful to get us dinner reservations along with a car to take us there. Basic in room wifi (complimentary if a rewards member (also free)) was more than fast enough to check email, watch a movie or play a game. Loved the 28th floor lounge.

My only complaint:
This would be 5 stars easy if they replaced the beds. My room had a king bed and I actually contemplated trying the floor to see if it were softer. I have a firm bed at home (or so I thought) but the hotel bed was a whole new level of uncomfortable. The pillows were nice for a minute then became as flat as a board.