I just call today to cancel my arrival date and th...

I just call today to cancel my arrival date and the young lady was nasty she said you need call 24 hour ahead of time.,and was going to charged me. Until i told here I have death in family. That what you should have said in the first place . I have a lot of nights with this hotel no body shouldn't talk to u like a child. I dont know if I would every stay again.