Susannah Richardson Review of Bill Dube Hyundai
UPDATE:I didn't have a great purchasing experience...
UPDATE:I didn't have a great purchasing experience here and I wrote about it here and on Yelp. After discussing the situation with the owner, Scott Dube, who agreed his dealership had made many mistakes, Scott offered me $1,000 to end the relationship. With that $1,000 was also a release form from his lawyer that required I remove all my reviews of his dealership. I decided my reviews and the Dube Difference were worth more to me than his money, so I declined.
I just went to the dealership for my first round of repairs, which Scott prematurely halted once he found out I was there. When I asked why he was refusing to work on my car, he said we had ended our business relationship. I reminded him that we hadn't actually ended it and I asked if Service could continue to work on my car. He looked me right in the eyes and said, "Susannah, you're not that cute" and kicked me out.
Wow. Apparently I'm not attractive enough to deserve a new key fob or anything else laid out in the Dube Difference!
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DO NOT GO HERE!!! I was duped by the "Dube Difference," the idea of buying from a family-owned dealership and what I thought were good people; sadly they are dishonest thieves. I bought a brand new car here and am currently in the process of returning the car because they're not able to honor the contract they sold me.
In the words of THEIR OWN service manager, Eddie, "I've worked in this business a long time and I can tell you that car salesman are all the same - they're scum." He seems to fit in well here.
For the record, I think Will is one of the good guys. Eddie and David could care less about you, your experience, or the Dube Difference.
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