We live in Thunder Bay, Ontario and found a truck ...

We live in Thunder Bay, Ontario and found a truck we were interested in potentially purchasing on Lexus of Richmond Hill's website. I contacted the dealership where they connected me with Amar Verma.

HONESTY, INTEGRITY, RESPECT, EXCEPTIONAL CUSTOMER SERVICE are some of the words that come to mind that best describe our experience with Amar Verma and Lexus of Richmond Hill. I can t say enough good things about Amar Verma as my sales contact. He made my experience very personalized and expressed extreme professionalism which was unforgettable. Amar went above and beyond where he took the time to email pictures of the vehicle as well as utilized Facetime to further display the vehicles features in more detail. In addition, on his own personal time, he picked my daughter and I up from Pearson International Airport and shuttled us back to Lexus of Richmond Hill where he had everything already set up for a smooth transaction. His generosity didn t end here; he took us out for supper where his wife and son joined us and also treated us to a night s stay at a beautiful hotel as he knew we had a very long trip back home the following day.

Amar s negotiating skills were very effective which resulted in a successful sale. His customer service is top notch! It s what all other salesmen and dealerships strive to achieve. I will definitely refer all my family and friends to Lexus of Richmond Hill and advise them to contact Amar Verma for assistance.

We felt like family by the end of the process. The experience was well worth the long distance travel of 1,400 km; thank you Amar!

VERY SATISFIED CUSTOMER!!! We give Amar and Lexus of Richmond Hill A+++++++