Fast response, helpful advice, fixed fast.

Fast response, helpful advice, fixed fast.
1. A/C stopped working.
2. Phoned at 7:40a and also asked for an afternoon appointment online
3. SW called and asked if I'd like a morning appointment, which I confirmed
4. Service tech called at 9:30a to say he was on his way
5. Fixed and gone by 10:15, with good conversations about the state of the system. Received a quote on a new system.